Terms of condition

Welcome to Crown Forge Creations (“we,” “our,” or “us”). These Terms and Conditions govern your access to and use of our website and services. By using our website and/or engaging with our services, you agree to comply with and be bound by these terms. If you do not agree, you should refrain from using our website or services.

1. Scope of Services

We provide Social Media Marketing Agency (SMMA) services, including but not limited to:

Social media strategy development.
Content creation and scheduling.
Social media account management.
Advertising campaign setup and optimization.
Analytics and performance reporting.

Specific deliverables and terms of service will be outlined in individual contracts or agreements with clients.

2. Eligibility

To use our services, you must:

Be at least 18 years old or the legal age of majority in your jurisdiction.
Provide accurate and complete information when engaging our services.
Have the authority to enter into binding contracts on behalf of your business, if applicable.

3. User Obligations

By using our services, you agree:

Not to use our services for any illegal or unauthorized purposes.
To provide necessary materials and access (e.g., social media account credentials) to facilitate our services.
To respect deadlines for approvals, feedback, and communication.
Failure to fulfill these obligations may result in delays or suspension of services.

4. Payment Terms

Payment for services must be made as per the invoice or agreement terms.
Payments are non-refundable unless otherwise stated in a written agreement.
Late payments may incur penalties or service suspension.
We use [insert payment gateway, e.g., Stripe, PayPal] for secure transactions.

5. Intellectual Property

All content created by us (graphics, captions, videos, etc.) remains our intellectual property until full payment is received.

Once payment is made, you will have non-exclusive, non-transferable rights to use the delivered content.

6. Confidentiality

We respect the confidentiality of your business information. Any materials or data shared with us will only be used for the purpose of delivering agreed-upon services.

7. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from the use of our services.

We do not guarantee specific outcomes (e.g., a fixed number of followers, likes, or sales) as social media performance depends on various external factors.

8. Termination

Either party may terminate the agreement with [insert notice period, e.g., 14 days] written notice.

We reserve the right to terminate services immediately for non-payment, breach of terms, or inappropriate behavior.

9. Third-Party Services

We may use third-party tools or platforms (e.g., Meta Ads Manager, Canva) to deliver services. You agree to comply with the terms and conditions of these third parties.

10. Governing Law

These Terms and Conditions are governed by the laws of [Insert Jurisdiction, e.g., State, Country]. Any disputes will be resolved in the courts of [Insert Jurisdiction].

11. Amendments

We reserve the right to update these Terms and Conditions at any time. Changes will be effective upon posting on our website. Continued use of our website or services after updates indicates your acceptance of the revised terms.

12. Contact Us

If you have questions or concerns about these Terms and Conditions, please contact us at:

Email:
Phone:

Acknowledgment

By using our website or engaging our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.